Service & Support
Warranty Support
MacGen provide full warranty on all its machines covering 12 months subject to conditions. As a leading supplier of diesel generator sets MacGen have a policy that customer care is top priority. For this reason MacGen guarantees high quality service and backup support to all customers.
MacGen have earned a reputation for service and engineering expertise. With growing demand for specialist maintenance our customers can be assured that we are completely equipped to undertake all service and modification work, both electrical and mechanical.Service contracts can be individually tailored to the customers requirements. With our load banking facilities we can load test machines for full load capability and general testing requirements.
Parts & Servicing
To ensure the provision of power from your generator, the MacGen service network can
quickly provide parts, service and technical support, together with a next day delivery service on stocked items for orders placed before 1pm.
Simplicity Where It Matters
Our generator control systems are easy to use, and yet allow for a high degree of customisation and control. Our technical support staff are happy to provide user information on any of our generator sets.
Environmental Awareness
MacGen generators are specifically designed to provide reliable power, whilst being environmentally friendly. Our internally housed, heavy duty fuel tanks add high levels of protection from fluid loss. Our silenced sets also provide the lowest levels of noise contamination. MacGen generators are fully compliant with: 89/336/EEC, EN292-1, EN292-2, EN294, EN60204 AND prEN563.
Availability of Stock
MacGen hold large volumes of generators including YANMAR , IVECO and SCANIA machines, to provide fast turn-around times on all our orders. We aim to provide
you with power whenever and wherever you need it without delay.
Advice & Quotation Service
To receive a full quotation, please either email, phone or fill in the form opposite.
Tell us what your requirements are i.e. power needed, types of output, available space, and we'll reply, with the details of the diesel generator that best suits your needs